Frequently asked questions

What is EssayUSA?

EssayUSA is a professional writing service specializing in helping students with various academic papers, such as essays, research papers, assignments, case studies, and many others. We cover over 40 subjects and take a discipline-based approach to ensure our customers get the best outcomes by working with experienced, topic-relevant writers.

Is your website legit?

EssayUSA is an absolutely legal, officially registered company that is permitted to provide licensed services. Based on many customer reviews, our high rating on popular review platforms is solid proof of our legitimacy.

Why do students choose EssayUSA?

There are many reasons to trust us, but the main one is our proven track record, which we have maintained for over 14 years. Being on the market since 2009, we continue to expand our customer base and increase the number of returning clients due to our expertise, responsibility for quality, and customer satisfaction. Plus, there are affordable pricing, 24/7 support, and always on-time delivery.

What range of services do you provide?

EssayUSA provides a comprehensive range of academic writing services on 40+ disciplines for students of all levels. We can handle both writing a custom paper from scratch, as well as editing, proofreading, rewriting, and even formatting.

What academic levels do you cope with?

We help students of all academic levels – from high school to doctoral studies. Our team consists exclusively of experts with verified Master's and Ph.D. degrees in their fields so that they can handle assignments of any complexity.

What are your main guarantees?

Among our main guarantees are plagiarism-free content made by human writers, timely delivery even for ASAP orders, free revisions, money-back, safe payments, and complete confidentiality. Besides, EssayUSA is known for our individualized approach and the ability to meet customers' expectations 100%.

How do I place an order?

The on-site order form is the simplest way to place an order. Fill out all the needed fields, add instructions, upload files, if any, and then proceed with secure payment. You can also drop us a line via live chat. The average response time is 5 minutes, 24/7.

How much does your assistance cost?

We offer flexible, transparent pricing depending on several factors, such as a paper's type, level, volume, and deadline. Please use the price calculator on the main page to clarify the cost of your paper.

What is the word count for 1 page?

It can be a double-spaced page containing 275 words and a single-spaced one with 550 words. To specify the price, please clarify the type of work you need, the number of pages, and the deadline.

Are the title and reference page free?

Title and Reference pages are among our freebies, so we provide them to you free of charge.

How fast can you complete my paper?

Our rocket-fast experts can write your essay in just 1 hour. Longer papers take more. But if you are in a hurry, we can cope with this in 24 hours.

Will I get my order on time?

Sure! On-time delivery is among our central guarantees, so you are assured of receiving your paper within the specified deadline or even much earlier.

How do I provide my instructions?

The order form has a special INSTRUCTIONS space where you can indicate your instructions, copy-paste requirements, upload files, add links to sources, etc. Your writer will use all this information when working on the paper.

I'm trying to upload files with instructions, but none succeed. What should I do?

There may be several reasons for this: limitations for the number of files (you can upload no more than 10), restrictions on file size (it exceeds 250 MB), or issues with the supported file format. To fix this, you can:

  1. Use any platform for sharing files, like Google Drive or, copy the download link, and add it to the instructions field in your order.
  2. Specify your problem in the text field and send us an email with the files to [email protected].

My subject is not on the list. What should I do?

Choose "Other" in the dropdown menu with subjects on the Order form, and specify the topic and as many instructions as possible.

What happens after I make the payment?

You will immediately receive an order confirmation email with details for logging into your Personal Order Page.

How can I track the progress of my order?

Your Personal Order Page dashboard is where you can track the progress of your order, communicate directly with your assigned writer and Support manager, and place new orders.

How will I receive the completed paper?

You will receive an email or message notification once your paper is written and double-checked by our Quality Assurance specialists. Then, you can download it from your Personal Order Page.

Who writes the papers?

Our team consists of only experienced academic writers who are native speakers with verified advanced degrees in their subjects and in-depth field expertise. We don't cooperate with random freelancers but hire experts working officially full-time. To become our writer, a specialist goes through a strict multi-stage selection with multiple knowledge and skills checks and one-to-one interviews. Only this way we can ensure you will work with the best specialist and get exactly what you need.

What is the process of assigning the writer?

To ensure the best match with the writer, we carefully review your order details, its complexity, academic level, subject & topic. Then, we look for an expert who perfectly fits these requirements and is available within the specified deadline. Once the writer is found, they are assigned to your order and will immediately work on it.

What’s the difference between Basic, Top, Premium writers?

There are three categories of writers – Basic, Top, and Premium. Each has proven qualifications and expertise but different experience in our service. A Top expert is in the top 30 of our writers, and a Premium is in the top 10 based on their performance and 95+ customer satisfaction rate.

Can I ask for a specific writer to complete my order?

Why not? If you like cooperating with a particular writer, keep their ID from your previous order and specify it when ordering a new paper. If the writer is available to work within your needed time frames, they will be assigned to your order.

How can I communicate with my writer?

During the work on your paper, the assigned writer is available for you 24/7 via live chat on the Personal Order Page. Feel free to contact them anytime you need to ask questions, clarify details, etc.

How do you ensure high quality of writing?

We maintain the highest standards throughout our service, from assigning your paper to a topic-relevant writer with the best expertise in the required type of work to revising the finished paper until your total satisfaction. An independent QAD department also monitors the quality of all papers produced.

Do you know how to format papers in APA/MLA or other styles?

Yes, EssayUSA is well-versed in current US standards for academic writing, including formatting, and stays updated about the latest trends and changes in style guidelines.

Will my paper pass plagiarism check?

Yes, your paper will pass Turnitin flawlessly. Our writers make everything from scratch only and then re-check using advanced plagiarism detectors like Copyscape, SafeAssign, and Plagium. We value your trust and our reputation, so complete originality is guaranteed.

Can I request a plagiarism report?

Of course, you can! A detailed plagiarism report made with advanced plagiarism detection software is an additional option you can request for your order. Once your order is completed, it will be uploaded to your Personal Order Page together with the finished copy.

Do your writers use AI tools?

They don't, and this is strictly prohibited. You are guaranteed that your essay will be made by human writers without using any AI or AI-powered tools.

What is Quality Assurance Department?

The Quality Assurance Department, or QAD, is a specialized in-house department with proficient proofreaders and editors. They ensure that every paper our writers make is completely original, mistakes-free, 100% compliant with customer instructions, and meets the highest US academic standards.

Can I be sure that my personal info is safe?

We adopt the highest security measures and Privacy Policy to ensure you have a safe and hassle-free experience with us. The EssayUSA website is SSL encrypted and protected by DMCA, which allows us to guarantee the complete safety of your order data and personal information. Besides, we don't request any extra information about yourself. You only specify your working email address and phone (if you opt for message updates or request a callback), which we use to inform you about order updates.

To verify our words and verify our credentials, you can also check our ratings on popular review platforms.

Can other users see the details of my order?

This is out of the question. All your order info and details of your cooperation with your essay writer and support manager are confidential and securely protected from hacking, missing, or leakage.

Are your payment options secure?

Yes, they are, as EssayUSA only cooperates with the most credible payment partners, fostering your transactions' safety. You can pay for the essay service securely online using Visa, MasterCard, or American Express.

Can anyone find out I used your service?

No one can find out that you got our writers' help because using our essay writing service is entirely safe and confidential. Besides, you will stay anonymous during cooperation, communicating with our experts using your customer ID, which is generated automatically when placing an order.

Can my paper be shared with other clients?

EssayUSA adheres to the strictest privacy policies, which forbid the reuse of any materials made for our customers in any way. You are guaranteed that your paper won't ever be shared, resold, stored, or displayed.

Does your service offer free revisions?

Yes, EssayUSA provides customers with free, unlimited revisions that they can request anytime within 14-30 days after paper delivery. The revision window depends on the type of paper and the number of pages.

How can I request the revision with my feedback on paper?

You can activate the revision process for any order via your Personal Order Page by clicking the "Request Revision" button. Add detailed comments on what you want to improve, attach a file, if needed, and specify the exact deadline you would like us to complete the revision.

How many times can I ask for revisions?

There are no limitations to the number of revision rounds. You can request as many paper amendments as needed until you are completely satisfied. We'll quickly realize them all in every request.

Please note your request should be made within a specified revision window, and comments must be consistent with the original instructions. Otherwise, it'll be considered as a new order. Check details on our Revision Policy page.

Do you guarantee money-back?

There's a money-back option available to protect your interests. In case of any issues with your paper quality or delivery, we will return your funds to your original payment method.

How do I request a refund?

You can request money back by contacting our Writer/Support Team in the chat on your Personal Order Page or by phone. They are available 24/7 at any stage of your order progress. Then, our Dispute Management Team examines every money-back request individually, depending on the reason for a refund. Get more details on our Money Back Policy page.

Any additional questions?

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